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Hotjar Review

Brand popularity

5.0 - Very popular brand

eCommerce rating

4.0 - 4 e-commerce features offered

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

3.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

2.0 - 2 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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Hotjar Review: Hotjar Pros & Cons

Hotjar (hotjar.com) is a well-known website analytic tool which competes against other website analytic services like Outlier AI, Twitter Analytics, Splunk, FullStory and Leadfeeder. Based on our in-depth Hotjar review, when compared to its competitors, Hotjar ranks as one of the top-performing brands in its category, with an overall ranking of #4 out of 200 total brands. Read the full Hotjar.com review below for more details.

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Knoji has 36 Hotjar reviews and ratings as of June 6, 2026. Knoji editors and the Knoji shopper community have reviewed Hotjar and compared it against 200 top website analytics brands, reviewing Hotjar based on product and store features. Knoji reviews and ranks Hotjar.com and other website analytic services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 36 Hotjar reviews, Hotjar earns an overall score of 4.1 out of 5.0 points. Hotjar offers 4 total features. Hotjar's review score also factors in its popularity, which is in the mid-range compared to competing .

hotjar.com
Rated 4.1 - 36 ratings
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About Hotjar

Hotjar is a mid-size website analytics company operating the e-commerce site hotjar.com. Hotjar sells its products and services in the website analytics industry. Hotjar is a less active brand when it comes to discounting and offering coupons. Hotjar has a mix of reviews among shoppers on Knoji, with 36 ratings and an average rating of 3.0 stars. Hotjar scores decently compared to other brands in the website analytics industry, providing 4 e-commerce features to better serve its customers.

Hotjar's Review Scorecard

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